Ro vs Mochi Health

For compounded medication, yes, on the published figures, and the gap is the medicine. Mochi's membership ($79 a month) plus compounded semaglutide from $60 comes to $139 at the lowest dose (checked November 8, 2026), against Ro's $298 a month at the starting dose with brand-name medication (checked November 8, 2026). Compounded medication is not FDA-approved; Ro's is a brand-name, FDA-approved product.

For brand-name medication the two are close. Mochi lists Wegovy "as low as" $199, Zepbound $299 and the Wegovy pill $149, on top of its $79 membership (so $278 with Wegovy at the lowest figure); Ro lists the Wegovy pill from $149 and Zepbound from $299, on top of its $149 monthly membership. Both say the medication price rises with the dose; Mochi adds that it varies by state. Mochi's cheaper memberships need a prepaid 3, 6 or 12 month plan ($49 a month on the 12-month plan, $588 at once); Ro's 12-month plan is $74 a month, prepaid annually. For Ro's figures over 3, 6 and 12 months, see the US GLP-1 price index.

Ro's weight-loss pages, read on October 18, 2026, list brand-name medicines only: the Wegovy pill and pen, the Foundayo pill, Zepbound and Ozempic. The word "compound" does not appear. A licensed provider decides which, if any, you are prescribed, and Ro says it only charges the membership if you are eligible.

Mochi Health's weight-loss page (read October 29, 2026) lists both, each with an "as low as" price: compounded semaglutide and tirzepatide injections, a compounded semaglutide pill and compounded orforglipron, and brand-name Zepbound, Wegovy, the Wegovy pill, Foundayo, Mounjaro and Ozempic, plus metformin. Mochi states: "Compounded medications are not approved or evaluated by the FDA for safety, effectiveness, or quality. Medications and diagnostic services not included in membership subscription. Medication availability and pricing vary by state."

The visit is the clearest difference. Ro's providers review an online intake. Mochi's model is a live 30-minute video visit with a board-certified provider you pick from its directory (its FAQ says the first visit is within a week of signing up and that you can switch providers), with unlimited visits in the membership and labs priced separately. Ro says cash-pay medication ships to your door and insured medication is picked up at your pharmacy; Mochi runs a pharmacy marketplace, where you compare pharmacies in your account and choose one, for delivery or local pickup. Mochi does not name those pharmacies on its public pages.

On refunds both are strict. Ro refunds the first month's membership if you are not eligible for GLP-1s; after that the membership is non-refundable once paid, prescription products are final sale, and you must cancel at least 48 hours before renewal. Mochi's refund policy says all prescription sales are final; its terms (effective August 25, 2023, read October 29, 2026) say it does not refund partly used subscription periods, that medication fees are not refundable once an order has gone to a pharmacy, that you cancel in your account or by telephone (an email does not count), and that cancellation takes effect at the end of the current term. The membership and any medication subscription are separate and each must be canceled.

The public records: the BBB rates Ro A+ with 747 complaints in three years (read October 18, 2026) and Mochi Health A+, accredited since August 23, 2026, with 1,425 complaints in three years and 228 in the last twelve months on a file opened December 28, 2023 (read October 29, 2026); the BBB's own note says the complaints it processed "are related to cancellations" and that memberships and medication subscriptions must be canceled independently. Trustpilot shows 3.9 from 7,231 reviews for Ro (read October 18, 2026) and 4.5 from 19,894 for Mochi (read October 29, 2026), 81% of them five star and 9% one star; Mochi invites its customers to review. We found no FDA warning letter addressed to either (fda.gov searches, October 18 and 29, 2026), which is "none found" rather than proof. The Ro review sets out the complaint themes behind Ro's figures.

Ro, on the facts above: someone who wants brand-name medication only, with the cash price of every dose published before they start, an insurance check and a concierge, from a large telehealth brand, and who accepts a $149 monthly (or $74 prepaid) membership on top.

Mochi Health, on the facts above: someone who wants a live video visit with a named, board-certified prescriber, a choice between compounded and brand-name medicine and between pharmacies, insurance for the visits, and a lower membership ($79 a month, less prepaid), and who will keep track of two subscriptions and accept that prescription sales are final.

This page does not rank one above the other, and none of it is medical advice: a licensed clinician decides whether GLP-1 treatment is appropriate for you. PCF may earn a commission if you sign up with Ro through the links on this page; it earns nothing from Mochi Health.

Both begin with an online questionnaire. Ro's providers review it and prescribe if appropriate; Ro says it only charges the membership if you are eligible and refunds the first month if you are not eligible for GLP-1s. Mochi books a live video visit with a provider you choose, orders labs if needed, and handles prior authorization for insured medication.

Ro says cash-pay medication ships to your door and insured medication is picked up at your pharmacy. Mochi says you choose a pharmacy from its network, comparing prices, and the medication is delivered or made ready for local pickup.

If a provider cannot clearly explain who reviews your intake, how side effects are handled, or what happens when your refill is due, keep comparing before you proceed.

PCF separates clinical information from sponsored links. Some provider links may be sponsored, but all providers are described with cautious medical language: treatment may be available, consultation is required, and clinical appropriateness is determined by a licensed professional.

Provider details can change. Before starting any program, verify the current price, medication path, clinician credentials, pharmacy process, shipping terms, and follow-up support directly with the provider.