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TMates Review
TMates is a US online weight loss service run by TMates Inc. It sells compounded semaglutide and tirzepatide on 1, 3, 6 and 12-month plans at the same price for every dose, with the medication and ongoing support included, and its prescribers are independent providers it does not name.
This TMates review covers what it costs, how its plans are priced, who provides the care, what its refund terms say and what its public record shows. TMates is operated by TMates Inc., which describes itself as a technology platform connecting members with independent providers.
$249/mo
semaglutide, 1-month plan
1 month. Tirzepatide, 1-month plan $297/mo
Checked 22 Oct 2026.
Quick verdict
TMates keeps pricing simple: one price per plan length, the same at every dose, with the medication included. The lower monthly figures belong to the longer plans, priced as one total, so the 1-month price is the one to compare. Its refund terms end once a prescription is sent, and it does not name its prescribers or pharmacies, so read the terms before you pay. We make no claim about results, and we publish no rating.
At a glance
- Availability
- US; TMates says it ships to most states
- Semaglutide
- $249 a month (1-month plan), $158 a month on the 12-month plan ($1,900), checked 22 Oct 2026
- Tirzepatide
- $297 a month (1-month plan), $167 a month on the 12-month plan ($1,999), checked 22 Oct 2026
- Dose and price
- The same price at every dose
- What the price covers
- Provider review, medication and ongoing support, with free shipping
- Insurance
- TMates' FAQ says it accepts most major insurance plans
- Refunds
- Full refund before medical review or if you do not qualify; none once a prescription is sent
- Prescribers
- Independent licensed providers, not named
- Pharmacy
- Registered US pharmacies, not named
- Operator
- TMates Inc.
- Medication status
- Compounded medications are not FDA approved
- Public record
- BBB B with 16 complaints, not accredited; Trustpilot 2.6 from 4 reviews
Who TMates is best for
People in the US who want a compounded GLP-1 plan at one price for every dose and are weighing a month to month plan against a longer plan paid as one total, and who will check the refund terms before a prescription is written.
This profile is designed to help users compare the program before beginning intake. It is not a recommendation that any treatment is appropriate.
Pricing and access
TMates prices compounded semaglutide at $249 a month on the 1-month plan or $158 a month on the 12-month plan ($1,900 in total), and compounded tirzepatide at $297 or $167 a month ($1,999), checked 22 Oct 2026. The lower monthly figure is the 12-month plan, which the page prices as one total for the year; the 1-month plan is the month to month price. TMates charges the same at every dose.
TMates says the price includes the provider review, the medication and ongoing support, with free shipping. Its FAQ says it accepts most major insurance plans and offers payment plans, and that you can cancel anytime; the product pages do not say whether a plan renews automatically, so check at checkout.
US. TMates says it ships to most states; it does not publish a list.
Treatment, consultation, and delivery
Compounded semaglutide and compounded tirzepatide, as an injection or an oral option, from registered US pharmacies that TMates does not name. TMates also sells NAD+, testosterone, hair and sexual health treatments. Compounded medications are not FDA approved and are not evaluated by the FDA for safety or effectiveness.
A short online intake about your health history and goals, then a review by a licensed provider. A licensed clinician reviews your intake and decides whether treatment is appropriate for you. Bloodwork may be recommended and photos may be requested. A prescription is never guaranteed.
Free shipping to your door. TMates says it ships to most states, with availability based on medical eligibility.
TMates pricing, by plan length
Each TMates product page lists four plans. For compounded semaglutide, the 1-month plan is $249 a month and the 12-month plan is $158 a month, $1,900 in total. For compounded tirzepatide, the 1-month plan is $297 a month and the 12-month plan is $167 a month, $1,999 in total, checked 22 Oct 2026. The 3 and 6-month plans sit in between.
The lower monthly figure is the 12-month plan, which the page prices as one total for the year; the 1-month plan is the month to month price. TMates charges the same at every dose.
TMates says each plan includes the provider review, personalized dosing, the medication and ongoing support, with free shipping and no hidden fees. Its FAQ says it accepts most major insurance plans and offers payment plans; the product pages do not say whether a plan renews automatically, so check at checkout.
How TMates works
You complete a short online intake about your health history and goals. A licensed medical provider reviews it and, if treatment is appropriate, approves a plan, and the medication is delivered to your door. Bloodwork may be recommended and photos may be requested.
A licensed clinician reviews your intake and decides whether treatment is appropriate for you. TMates' Terms describe it as a technology platform: each treating provider is an independent professional, and TMates does not practice medicine. A prescription is never guaranteed.
Refunds and cancellation, in TMates' words
TMates' Terms give a 100% refund for purchases made before the medical team reviews your medical history, and a 100% refund if, after the review, you do not qualify for any of its medication-assisted weight loss plans.
If you do qualify and a prescription is written and sent to a pharmacy, there is no refund, and if a refund request is not approved, any payment plan stays in place.
After a chargeback, the Terms say TMates may use collections agencies and charge interest. Disputes go to binding arbitration in Miami-Dade County, Florida. The product pages say you can cancel anytime.
Who is behind TMates
TMates' Terms name TMates Inc. as the company that runs the site and platform. It says its treating providers are independent healthcare professionals, but it does not name a medical group.
TMates says it may offer compounded medications from registered US pharmacies and that it is not a 503A or 503B compounding facility itself. It does not name the pharmacies.
Compounded medication, and what that means
TMates' semaglutide and tirzepatide plans use compounded medication, as an injection or an oral option. Compounded medications are not FDA approved and are not evaluated by the FDA for safety or effectiveness.
TMates says compounded medications are subject to quality and purity standards but are not evaluated by the FDA for safety, quality or efficacy.
Safety, prescribing and who can sign up
Semaglutide and tirzepatide carry a boxed warning for the risk of thyroid C-cell tumours, including medullary thyroid carcinoma. They are not suitable if you or a close relative have had medullary thyroid carcinoma or multiple endocrine neoplasia syndrome type 2 (MEN 2), so tell the clinician about that history.
A licensed provider makes the prescribing decision, and a prescription is never guaranteed.
TMates serves the US and says it ships to most states, with availability based on medical eligibility. It does not publish a list of states.
TMates reputation
The Better Business Bureau rates Tmates (Teammates) of Miami, Florida B, read on 22 October 2026. The reason it gives is 16 complaints filed against the business. The company is not BBB accredited, and its BBB file was opened in May 2025. A BBB rating is not a clinical or regulatory finding.
Trustpilot shows an unclaimed profile for tmates.com with a TrustScore of 2.6 from 4 reviews, read on 22 October 2026. That is too few reviews to say much. These are customers' accounts, not findings.
We found no FDA warning letter for TMates when we searched the FDA's database on 22 October 2026. That is a statement about one search on one day.
Comparing TMates with other GLP-1 programmes
TMates charges one price at every dose, which several programmes do; others charge more as the dose rises. Our reviews of each provider are built only from what it states on its own site, with dated prices, and our cheapest GLP-1 guide ranks every provider's current month to month price side by side.
Compare: Found review · GobyMeds review · Cheapest GLP-1 online, compared
TMates strengths, and what to know before you start
Strengths
- Publishes its plan prices on each product page, for 1, 3, 6 and 12 months.
- Charges the same price at every dose, so a dose change does not change the bill.
- The plan price includes the provider review, the medication and ongoing support, with free shipping.
- Refunds in full before the medical review, or if you do not qualify for any of its plans.
Worth knowing before you start
- The lower monthly figure is the 12-month plan, priced as one total for the year.
- No refund once a prescription has been written and sent to a pharmacy, and a payment plan stays in place.
- TMates does not name its prescribers' medical group or the pharmacies that compound its medicines.
- The BBB lists 16 complaints and the company is not accredited.
- Its Terms allow collections and interest after a chargeback, and require arbitration in Florida.
- Compounded medications are not FDA approved.
Frequently asked questions
Is TMates legit?
We do not rate whether a provider is legitimate. What we can say is what is on the record. TMates is run by TMates Inc. and publishes its prices on its product pages, but it does not name its prescribers' medical group or its pharmacies. The BBB rates the business B with 16 complaints and it is not accredited, Trustpilot shows 2.6 from 4 reviews, and we found no FDA warning letter for TMates on 22 October 2026.
How much does TMates cost?
Compounded semaglutide is $249 a month on the 1-month plan or $158 a month on the 12-month plan ($1,900), and compounded tirzepatide is $297 or $167 a month ($1,999), checked 22 Oct 2026. The lower monthly figure is the 12-month plan, which the page prices as one total for the year; the 1-month plan is the month to month price. TMates charges the same at every dose.
Does TMates take insurance?
TMates' FAQ says it accepts most major insurance plans and that you can check your coverage in its portal, with cash, card and payment plans as other options. How insurance applies to a compounded plan is not set out on the product pages, so check before you pay.
Can I get a refund from TMates?
Only before a prescription is sent. TMates' Terms give a 100% refund before the medical review, or if you do not qualify for any of its plans. Once a prescription is written and sent to a pharmacy there is no refund, and a payment plan stays in place.
How do I cancel TMates?
The product pages say you can cancel anytime; contact TMates support. Cancelling does not bring a refund once a prescription has been sent to the pharmacy.
Are TMates medications compounded?
Yes. Its semaglutide and tirzepatide plans use compounded medication from registered US pharmacies that TMates does not name. Compounded medications are not FDA approved and are not evaluated by the FDA for safety or effectiveness.
Who provides care at TMates?
Independent licensed providers who review your intake. TMates' Terms say it does not practice medicine, and it does not name the medical group its providers belong to.
Which states does TMates serve?
TMates serves the US and says it ships to most states, with availability based on medical eligibility. It does not publish a list of states.
Finished the review? Check current availability and pricing for TMates directly.
Editorial transparency
PCF reviews online programs for comparison purposes only. Provider details, pricing, availability, and medication paths can change. Confirm current terms directly and consult a licensed clinician before making medical decisions.
Sources for this review, each read on the date shown:
- The semaglutide plans and prices, what the price includes, the pharmacy statement and the FAQ on shipping, insurance and cancelling: tmates.com, the semaglutide page, read in a browser, checked 22 October 2026.
- The tirzepatide plans and prices: tmates.com, the tirzepatide page, read in a browser, checked 22 October 2026.
- The operator, independent providers, refunds, chargebacks and arbitration: tmates.com, Terms and conditions, checked 22 October 2026.
- BBB rating, accreditation and complaint count: bbb.org, Tmates (Teammates) (Miami, FL), checked 22 October 2026.
- TrustScore and review count: trustpilot.com, tmates.com, checked 22 October 2026.