Trimi's refund policy, last updated 11 September 2026, turns on a single moment: whether a clinician has issued your prescription. Before that, you can cancel at any time for a full refund with, in its words, "no questions, no fees". After it, the order is final — not when the medication ships, but when the prescription is signed. Trimi explains why: a compounded preparation is made for one named patient, and under USP <795> and <797> and state pharmacy rules it cannot be re-dispensed to anyone else even if it never left the pharmacy.
That is a genuine legal constraint rather than a commercial choice, and every provider in this segment faces it. What differs is where each draws the line. MEDVi's cooling-off window runs 72 hours from the start of the subscription term; Trimi's runs until the prescription is written, which may be sooner or later depending on how fast the clinician review moves. If a clinician decides treatment is not appropriate for you, Trimi refunds everything including the consultation fee.
On top of that sits the six-month money-back promise, which no other provider on this list matches. Complete six continuous months on the prescribed plan and if you are still not satisfied, or have not lost weight, Trimi refunds the plan fees. The conditions are published and they are strict: an active paid plan, medication taken on schedule at the prescribed dose, provider check-ins completed, and both a starting weight and a six-month weight logged in the patient portal. A pause, an early stop or skipped doses void it, and without both logged weigh-ins a no-results claim cannot be verified and will not be approved. It is a real promise with real conditions, and the conditions are the part to read.